bmy999 Privacy Policy

bmy999 ("we," "us," or "our") is committed to protecting the privacy and personal data of all players who use the bmy999 platform, accessible at bmy999.one. This Privacy Policy describes how bmy999 collects, uses, stores, shares, and protects personal information in connection with the provision of our online casino, sports betting, and related services to players in the Philippines.

This Privacy Policy applies to all personal data collected through the bmy999 website, mobile-optimised pages, customer support channels, and any other interaction you have with bmy999. It should be read together with our Terms & Conditions, which govern your use of the bmy999 platform.

If you have any questions about this Privacy Policy or how bmy999 handles your personal data, please contact our support team at any time. Contact details are provided in Section 13 of this Policy.

bmy999 collects the following categories of personal data from players:

Identity & Contact Data

• Full legal name, date of birth, and gender
• Residential address, city, and province (e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Email address and mobile phone number
• Government-issued identification documents (e.g., Philippine passport, driver's licence, SSS/UMID card) submitted for identity verification purposes

Financial Data

• Payment method details, including GCash account references, PayMaya account references, and bank account information for BPI, BDO, and Metrobank transactions
• Transaction history, including deposit amounts, withdrawal amounts, and dates
• Source of funds documentation where required for regulatory compliance

Account & Gaming Data

• bmy999 account username and encrypted password
• Gaming history, including games played, wagers placed, and results
• Bonus and promotion usage history
• Responsible gaming settings, including deposit limits and self-exclusion records

Technical & Usage Data

• IP address, device type, operating system, and browser type
• Pages visited on bmy999, session duration, and navigation patterns
• Geolocation data (country and region level) used to verify eligibility
• Cookie identifiers and similar tracking technologies (see Section 7)

Communications Data

• Records of communications with bmy999 customer support, including live chat transcripts and email correspondence
• Feedback, complaints, and dispute records

bmy999 collects personal data through the following means:

• Direct collection: Data you provide when registering a bmy999 account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access and use the bmy999 platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from third-party KYC (Know Your Customer) service providers; fraud prevention data from anti-fraud and AML screening services; payment data from payment processors including GCash, PayMaya, and Philippine banking partners.

bmy999 does not collect personal data from social media platforms or purchase data from third-party data brokers for marketing purposes.

bmy999 uses the personal data we collect for the following purposes:

• Account management: To create and maintain your bmy999 account, verify your identity, and provide access to our games and services.
• Transaction processing: To process deposits and withdrawals in Philippine Peso (₱) via your chosen payment method, and to maintain accurate financial records.
• Regulatory compliance: To fulfil our obligations under applicable Philippine laws and regulations, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and responsible gaming mandates.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other illegal conduct on the bmy999 platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 support team.
• Service improvement: To analyse usage patterns, troubleshoot technical issues, and improve the functionality and user experience of the bmy999 platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.

bmy999 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

bmy999 processes your personal data on the following legal bases, consistent with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its implementing rules and regulations:

• Contractual necessity: Processing required to perform our contract with you — namely, to provide the bmy999 gaming and betting services you have registered to use.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, KYC requirements, tax obligations, and PAGCOR regulatory requirements.
• Legitimate interests: Processing carried out for bmy999's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — for example, for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

bmy999 does not sell your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory obligations.
• Technology service providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, PAGCOR, and law enforcement bodies where disclosure is required by law, court order, or regulatory directive.
• Game content providers: Third-party game studios and live dealer providers whose games are available on bmy999, to the extent necessary to deliver those games and resolve disputes.

All third parties with whom bmy999 shares personal data are required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection laws.

bmy999 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit bmy999.one. We use the following types of cookies:

• Essential cookies: Required for the bmy999 platform to function correctly, including maintaining your login session and remembering your language and display preferences. These cookies cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use bmy999, including pages visited and session duration. This data helps us identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.
• Preference cookies: Used to remember your settings and personalise your bmy999 experience, such as your preferred game categories and responsible gaming settings.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bmy999 platform. Essential cookies are necessary for the platform to operate and cannot be disabled through browser settings alone.

bmy999 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.

• Active accounts: Personal data associated with your bmy999 account is retained for the duration of your account's active status.
• Closed accounts: Following account closure, bmy999 retains personal data for a minimum of five (5) years to comply with AML regulations, tax obligations, and potential dispute resolution requirements under Philippine law.
• Transaction records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Marketing data: Where you have consented to marketing communications, your contact details are retained until you withdraw your consent or request deletion.

When personal data is no longer required, bmy999 will securely delete or anonymise it in accordance with our internal data retention procedures.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the following rights in relation to your personal data held by bmy999:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data bmy999 holds about you.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by bmy999.
• Right to erasure: The right to request deletion of your personal data, subject to bmy999's legal and regulatory retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the bmy999 support team using the contact details in Section 13. bmy999 will respond to all data rights requests within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

The bmy999 platform is strictly intended for adults aged 21 years and above. bmy999 does not knowingly collect personal data from individuals under the age of 21. The minimum legal age for casino-style gambling in the Philippines is 21 years, and bmy999 enforces this requirement through its registration and identity verification processes.

If bmy999 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on bmy999, please contact our support team immediately.

bmy999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and bmy999 servers
• Encrypted storage of sensitive personal data, including passwords (stored as salted hashes) and financial information
• Access controls restricting personal data access to authorised bmy999 personnel and service providers on a need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing of the bmy999 platform
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access
• Continuous monitoring of platform activity for suspicious behaviour and potential security incidents

While bmy999 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your bmy999 login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

bmy999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, bmy999 will notify registered players via email or a prominent notice on the bmy999 platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed of how bmy999 protects your personal data. Your continued use of the bmy999 platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bmy999 handles your personal data, please contact our Data Privacy team. We are available 24 hours a day, 7 days a week to assist players across Manila, Cebu, Davao, Quezon City, Makati, and the rest of the Philippines.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that bmy999 has not handled your personal data in accordance with the Data Privacy Act of 2012. For more information, visit the NPC's official resources.